Use this guide if a team invitation doesn't work as expected.
How the invitation link works
Open the invitation email and click the invitation link.
If you're signed in to MinutesGenerator in that browser, you're signed out first so the invitation can finish.
If you already have a MinutesGenerator account with the invited email address, you're signed in automatically.
If you're new, you see Create your account. Enter your First name, Last name, and a Password, then click Continue.
MinutesGenerator opens your dashboard. You're now on the team.
If you see "This invitation link is invalid or expired."
Go back to the invitation email and click the link again. If you copied it, make sure you copied the whole link.
If it still fails, ask your team admin to revoke the invite and send a new one.
If you went to the sign-in page instead of the link
The invitation is accepted only through the link in the email. Signing in from the sign-in page doesn't add you to the team, and you can't create a new account there. Go back to the invitation email and click the link.
If you end up in the wrong account
Click Settings (the gear icon), open the General tab, and click Sign out.
Click the invitation link again.
Resend or revoke an invitation
Only team admins can do this. There's no resend button; to send a fresh invite, revoke the old one and invite the person again.
Click Settings (the gear icon), then open the Team tab.
Under Pending invites, find the invited email address.
Click Revoke, then click Revoke invite.
To send a new invite, click Invite member, enter the email address, and click Send invite.
If an invite won't send because of the member limit
Each team has a member limit, and pending invites count toward it. Remove a member or revoke a pending invite, then try again. If you need more members, contact support.
Team members have separate MinutesGenerator accounts. Joining a team shares credits, but it does not share uploads, custom templates, or saved transcription terms between users.