Deleting your account is permanent. Only delete it if you are sure you will not need your files, transcripts, minutes, templates, transcription terms, or account history.
Delete your account
Export any minutes or transcripts you need from the dashboard.
Open Security settings.
Under Danger zone, click Delete account.
Type delete my account to confirm.
Click Delete account.
Your subscription
Deleting your account cancels your personal subscription. If you only want to stop paying or change your plan, don't delete your account. See Manage your subscription: upgrade, pause, renew, or resubscribe instead.
If you're on a team
You can't delete your account while you're the only admin of a team. You'll see "Transfer ownership or delete the organization before deleting your account." Make another member an admin first, or contact support for help.
Deleting your individual account doesn't delete another teammate's uploads, templates, or account, and it doesn't cancel the team's subscription or remove the team's shared credits. Ask your team admin or contact support first if you're unsure.